Course

The objective of this program is to equip participants with the knowledge and skills necessary to identify, analyze, and improve operational processes to increase productivity and efficiency.

• Understanding key performance indicators (KPIs) and metrics for measuring operational performance.
• Learning methods for identifying bottlenecks and inefficiencies in processes.
• Implementing continuous improvement initiatives to streamline operations and enhance productivity.
• Developing skills in process optimization and resource allocation.
• Enhancing decision-making capabilities to prioritize and address operational challenges effectively.

This course is suitable for professionals involved in operations management, process improvement, supply chain management, and anyone seeking to optimize operational performance in their organization.

The course is relevant across various industries, including manufacturing, logistics, healthcare, retail, and service sectors.

• Introduction to Operational Performance Improvement
• Key Performance Indicators (KPIs) for Operations
• Process Mapping and Analysis Techniques
• Lean and Six Sigma Methodologies for Process Improvement
• Technology and Automation in Operations Management
• Change Management Strategies for Operational Excellence
• Case Studies and Best Practices in Operational Performance Improvement