Course
Balanced Excellence: Performance Appraisal with Balanced Scorecard, KPI, and Competencies
The Balanced Excellence course offers a comprehensive approach to performance appraisal and management using the Balanced Scorecard framework, Key Performance Indicators (KPIs), and competency-based assessment. Participants will learn how to design and implement effective performance appraisal systems that align with organizational goals, measure performance against strategic objectives, and develop competencies essential for success. Through practical exercises and case studies, participants will gain the knowledge and skills needed to enhance performance appraisal practices and drive organizational excellence.
- Understand the concept and components of the Balanced Scorecard framework.
- Learn how to define strategic objectives and key performance indicators (KPIs) for performance measurement.
- Explore the role of competencies in performance appraisal and management.
- Gain insights into designing and implementing a balanced performance appraisal system.
- Develop the skills to align individual and team performance with organizational goals.
- Learn effective techniques for setting performance targets and evaluating performance against benchmarks.
- Understand the importance of feedback and coaching in performance improvement.
- Explore best practices for integrating performance appraisal with talent management and development initiatives.
- Knowledge of the Balanced Scorecard framework and its application in performance appraisal.
- Skills to define strategic objectives and key performance indicators (KPIs) for performance measurement.
- Understanding of competencies and their role in performance appraisal and management.
- Ability to design and implement a balanced performance appraisal system.
- Proficiency in aligning individual and team performance with organizational goals.
- Techniques for setting performance targets and evaluating performance against benchmarks.
- Strategies for providing effective feedback and coaching to enhance performance.
- Insights into integrating performance appraisal with talent management and development initiatives.
HR professionals, managers, team leaders, and individuals involved in performance appraisal, talent management, and organizational development.
Applicable across various industries, including manufacturing, services, healthcare, finance, and technology, where performance appraisal and management are crucial for organizational success.
- Introduction to Performance Appraisal and Management
- The Balanced Scorecard Framework
- Defining Strategic Objectives and Key Performance Indicators(KPIs)
- Competency-Based Assessment
- Designing a Balanced Performance Appraisal System
- Aligning Individual and Team Performance with Organizational Goals
- Setting Performance: Targets and Benchmarks
- Providing Feedback and Coaching for Performance Improvement
- Integrating Performance Appraisal with Talent Management
- Case Studies and Best Practices